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Frequently Asked Questions

Patient

#1 How do I have access to the GAPhealth App?
#2 How do I set up a Patient account?
#3 How do I use the App?
#4 How much does it cost to download the App?
#5 How does GAPhealth protect my privacy?
#6 How are prescriptions valid for pharmacies?
#7 How much does it cost to see a Provider using the GAPhealth Patient App?
#8 Does it accept National health insurance?
#9 How do I pay to use the App?
#10 Can I request a specific Provider?
#11 Can I talk to the same Provider at every session?
#12 How do I confirm an in-person appointment?
#13 Which country is GAPhealth operating in?

Provider

#1 How do I have access to the Gaphealth Provider App?
#2 How do I use the App?
#3 How do I set up a Provider account?
#4 Why do we need all these documents?
#5 How long does it take to get verified as a provider on the App?
#6 How much does it cost to use the GAPhealth provider App?
#7 How will I get my money from appointments?
#8 Which country is GAPhealth operating in?

Still have questions?

If you can’t find answers to your questions in our FAQ section, you can always contact us. We will get back to you shortly.

Take charge of your health!

The world is undergoing an AI revolution and GAPhealth is bringing Africa along. We are building the largest end-to-end mobi-digital hub for the future of healthcare in Africa.